The FSA (Financial Services Authority), FOS (Financial Ombudsman Service), and the FSCS (Financial services Compensation Scheme) all have comprehensive web sites and contact details.

If you are looking for financial advice go to an Independent Financial Adviser, most will give you a initial consultation and informal chat to assess if they can be of help without charge.  They will usually offer a fee or commission payment choice and can offer solutions and advice based on the whole market.   

If you are in financial difficulty and need help and advice our advice is to tackle the problem head on by getting some advice.  There are often choices and help available that will not have ocurred to you.  Often simply talking it over with someone who will help you draw a plan of action will make you more positive. 

 The CAB ( Citizen Advice Bureau ) is often a first step for consumers seeking help. You will find a local branch in yellow pages and their web site is here.

They are an an excellent source of advice and often can point you to expert advice if your problem is a complicated or unusual one.

Other bodies that can help are the Royal British Legion for ex-forces personnel they have a welfare section that can offer advice and will be able to guide you to other ex-service bodies for RAF and Navy personnel that will be able to assist.